disagreement - feedback - dialogue - resolution
there was a disagreement between another person and myself today. i'm gonna keep the person's identity a secret, 'cos i'm not gonna blog about him but about how we settled the disagreement.
the entire episode spanned about one and a half hours. it started off as a normal conversation, but then he brought up something which she felt could have been done in a better way. at first i did not understand, because it started off with him questioning why it was done "my" way first. so i explained the rationale behind "my" way.
halfway through this dialogue, we each realised that we were on totally different wavelengths.
i think after this both of us tried to adjust to each other's frequencies. we explored his ideas on how it could have been done her way and the biblical / logical basis for what we were doing, so that we could separate the principles from the methods and figure out which methods worked the best.
i'm glad to say that this matter was settled amicably and that we finally reached an agreement. both of us were tired but glad that we worked out the issue with each other. she expressed that he was glad to be able to have talked it out and i expressed that it was good to hear what he had to say, 'cos it helped us in understanding one another better.
we evaluated how we dealt with this disagreement. one thing that we agreed that was helpful was that both of us were even-tempered and patient thoughout the whole discussion. i wouldn't say that i'm a paragon of patience, but it sure encourages me to be more patient in listening when the person doing the explaining is patient with the listener as well. he was very patient in explaining her side of how he saw things to me.
both of us agreed that it was a healthy conflict resolution session, and i was quite energised after it despite having had a long day.
i saw a few biblical principles at work here in resolving this conflict.
1) in listening and getting feedback
Proverbs 18:13
He who answers before listening— that is his folly and his shame.
Proverbs 19:20
Listen to advice and accept instruction, and in the end you will be wise.
Proverbs 20:18
Make plans by seeking advice; if you wage war, obtain guidance.
advice need not come from "expert" sources -- moses took advice on how to govern the people of israel from jethro, his father-in-law, who was a shepherd. be sure that the advice can be backed up by biblical references though.
2) in speaking
Proverbs 15:1
A gentle answer turns away wrath, but a harsh word stirs up anger.
Proverbs 15:18
A hot-tempered man stirs up dissension, but a patient man calms a quarrel.
Proverbs 19:11
A man's wisdom gives him patience; it is to his glory to overlook an offense.
Proverbs 25:15
Through patience a ruler can be persuaded, and a gentle tongue can break a bone.
gentleness and patience in speech will guide the disagreement into mutual dialogue instead of mutual accusation and anger. even if one party is angry, i believe that if the other person does not respond in kind, there is still room for discussion, 'cos one party cannot have an argument on his own! but if both parties ignite, it could get pretty ugly not only in the short term, but in the long run.
3) in having a common aim and a common enemy
Proverbs 20:18
Make plans by seeking advice; if you wage war, obtain guidance.
Proverbs 24:6
for waging war you need guidance, and for victory many advisers.
Ephesians 6:12
For our struggle is not against flesh and blood, but against the rulers, against the authorities, against the powers of this dark world and against the spiritual forces of evil in the heavenly realms.
1 Peter 5:8
Be self-controlled and alert. Your enemy the devil prowls around like a roaring lion looking for someone to devour.
we are engaged in a war... and it's not with each other! if we make each other our enemies, then we're firing on our own people. in the vietnam war, many americans were killed by friendly fire -- which is just as deadly.
so we need to be self-controlled and remember who our enemy is. and advice and guidance can be obtained from many sources, as stated above.
4) in choosing an appropriate time and place for it.
Ecclesiastes 3:1
There is a time for everything, and a season for every activity under heaven:
Ecclesiastes 3:7
a time to tear and a time to mend,
a time to be silent and a time to speak,
the time and the setting of the place were quiet, without a lot of distractions, and it was just the two of us. it's not easy to find a lot of such places though.
some disagreements or queries have to wait to be resolved or answered, 'cos of the appropriateness of settling it immediately ("eh, CL, why are we singing this worship song again?"). and it does take some time to discuss it between 2 people, so it would be helpful to plan it so both people have no appointments after instead of one party having to rush off to somewhere else. 
so i thank God for helping me see from a different point of view through the words of this person. and i think that this session really strengthened me to not be afraid of future disagreements or conflict, but to be able to face it in a calm manner.
















